Privacy policy

When you use the quote form on this site, I collect your name, email address, business name (if you give one), your selected budget range, and whatever you write about your project. If you email me directly instead, I have whatever you choose to include in that email. I don't run any analytics or tracking on this site, so I don't collect browsing behaviour, cookies for tracking purposes, or anything beyond what your browser and my hosting provider log automatically for security and performance.

I use this to reply to your enquiry, work out a fixed quote, and — if we go ahead — to deliver the website build and ongoing care you've asked for. My legal basis for processing an enquiry is legitimate interest: responding to someone who has actively contacted me about my services. Once you become a client, processing your details becomes necessary to perform the contract between us.

If your enquiry doesn't turn into a project, I delete your details within 12 months. If you become a client, I keep your contact and project details for as long as I'm hosting and maintaining your site, and for six years afterwards to meet UK tax and accounting record-keeping requirements.

Enquiries land directly in my inbox — I don't run them through a CRM or share them with anyone else as standard. The site itself is hosted with Vercel Inc., which may process data outside the UK as part of running the infrastructure; Vercel maintains its own safeguards for these international transfers. If I start using a dedicated email delivery service to send quote replies, I'll name it here.

This site doesn't set any tracking or analytics cookies, and I'd rather not track visitors I don't need to. If that ever changes, I'll update this policy and add a consent banner where the law requires one.

Under UK GDPR you can ask me to show you what I hold on you, correct it, delete it, or send you a copy in a portable format, and you can object to me processing it. Email enquiries@tjbuilds.co.uk and I’ll deal with it personally — there’s no support queue to get lost in. If you’re not happy with how I’ve handled something, you can also complain to the Information Commissioner’s Office.

I'm TJ, trading as TJ Builds, and I'm the data controller for information collected through this site. Reach me at enquiries@tjbuilds.co.uk.